The Dumfries Wood Fuel Cooperative has introduced a call and collect service – read more below:

LOCAL CLICK AND COLLECT SERVICE

Our shop will remain closed for walk-in customers but we now offer a number of “click and collect” slots per day.

Currently this is by phone only (so it’s really a ‘Call & Collect’), but we hope to implement a way of ordering collections online soon.

Once collection slots are full for the day, we will take bookings for the next day.

Collections will be available between 9am-4pm, Monday to Saturday, although opening hours may be subject to change.

Here’s how it works:

  1. You phone us on 01387 731 210 to place your order. We take payment at the time of ordering, over the phone. That means card payments only. Sorry, no cash and no payment on collection.

  2. When you arrive at our shop, the gates to the yard will be closed. Please park outside and phone us on 01387 731 210. If you don’t have access to a phone, beep your horn.

  3. We will bring your order to your car, on a pallet or trolley, for you to load into your own car, if you are able. If you are not able to load, let us know when you order and our staff will load into your car.

  4. Please maintain a minimum of two metres away from staff members at all times. If we are loading, please stay in your car. If you are loading, we will leave you to do so on your own.

Finally, please only order what you need. Lockdown means essentials only, so minimise the risk to everyone by only coming in if you need to.

01387 731 210
Email: info@woodfuel.coop

Wood Fuel Co-operative
170 Heathhall Industrial Estate
Dumfries, DG1 3PH

Mon – Fri : 9am to 5pm
Sat: 9am to 4pm
Sun: Closed