So much local information is coming regarding changes due to Coronavirus (mostly via Facebook). Thank you to everyone for helping to keep us up to date!

We will try to summarise information here every so often, to keep it in one place – please share this with local people, especially those who may not be online/ on Facebook. This affects us all.

(This may be the time to join us on Facebook to find out what people are sharing – specifically on the CCA Facebook page and the associated Isolation Support Group.)

Latest Updates: Thank you again to everybody who has shared this info!

BUSES

See >>>this post<<< for more info

CAERLAVEROCK COMMUNITY ISOLATION SUPPORT GROUP

We have set up an (online, virus-free) group for locals to support locals through this difficult time.

All the info on >>> THIS PAGE <<<

GUIDELINES FOR HELPING OTHERS

Thanks to those who helped create these guidelines – they are for anybody who has registered their help on the Isolations Support Group, and may be asked to assist others. If you think of anything obvious please add!!
(If you haven’t registered to volunteer, please fill in this form:
http://bit.ly/caerlaverockvolunteer or if you want to be put on the list in case you need help yourself, just tell us your details!)
GUIDELINES….
To enable you to provide help in an efficient, safe and friendly way, we will give you the details of people who need help, and what kind of help they need.
It may just be a prompt to check-in or they may request shopping/ prescription pick up etc.
We will give you contact details, and a password (tell them the password asap, so they don’t have to ask, and they know you are genuine). We then hand over to you. Let us know if there is something we should add.
Follow current government guidelines as to social distancing and cleanliness.
Wash hands before contacts or use sanitiser (if you can get it!) Our hands are the main agents of infection – watch what you touch.
Don’t go into houses unless there is no other option (if an item is too heavy)
Keep 2 metres / 6 feet away, explain this is to keep you both safe.
Get receipts – deal with money sensibly
Cash will be easiest, but it is possible that only cards can be used. Keep records of what you do and what you spend.
Orders may be best taken over the phone. Check if alternatives are acceptable due to shortages.
Bear in mind any allergies – ask.
Keep an ear out for anybody in difficulty – there may be the ability of local organisations to have a fund available for those that have cash problems for example.
This is just the beginning, we don’t know how things will develop, but a friendly face and listening ear will be welcome.
If you, or anyone in your household show any symptoms of any illness, leave it to others to help. You don’t want to deliver anything extra with the messages!
If you find you are a bit stretched with people’s needs, others can help, so please ask!

PIZZA

Work for the NHS ?? Domino’s Pizza’s here in Dumfries are offering a free Pizza this Friday- Just show your NHS I.D. “We want to say thank you to all of our doctors, nurses and NHS staff who are working tirelessly day and night to keep us safe in these difficult times. This Friday we are giving free pizza to all NHS staff across all of our DS Group Domino’s branches.”

BOATHOUSE SUPPLIES

“Our shelves are stocked with bread, fresh vegetables, tins, toilet rolls and lots more, and we are happy to deliver groceries and provisions to anyone concerned about leaving their home. We are also offering to try and source from our suppliers anything else required – please let us know by calling us on 01387 770 673. And we have a longstanding commitment to sell goods at their recommended retail price, so there won’t be any nasty shocks at the till!”

COUNCIL CLOSURES

From the Council: In response to the Coronavirus pandemic, and following Public Health advice in regard to reducing social contact, we will be closing the following Council operated facilities with effect from 19 March until further notice.

  • Leisure Facilities and Swimming Pools
  • Museums, Galleries and Cinemas
  • Libraries (the community outreach service will continue to operate)
  • Public Conveniences
  • Public Halls
  • Caravan Parks

All relevant Direct Debit membership fees in relation to any of the above activities will be automatically frozen for the duration of this closure (we will do this for you automatically, you do not need to do anything).

We recognise the importance of protecting our most vulnerable people and we will work to ensure we maintain our Welfare, Housing, Homelessness and Benefits Advice Services. This will include working with third sector partners to ensure we maintain public access to food parcels.  The Registration Service (Births, Deaths and Marriages) will continue to operate in each area by appointment as normal by telephoning the Council’s Contact Centre 030 33 33 3000.

The importance of maintaining our Council’s household waste collection service and the continued operation of household waste recycling centres is fully recognised and we are making arrangements to ensure we can maintain business as usual as far as possible.

These are unprecedented and challenging times and we are working across Dumfries and Galloway to manage and respond to the situation as it develops, following official advice.

The safety and wellbeing of our customers, communities and staff is paramount.  Therefore all of these arrangements will be closely monitored and subject to ongoing review as we respond to the available advice from Public Health, Scottish Government and other partners.  Any changes will be advised accordingly.  Thank you for your patience and understanding.

CHILDCARE

Kelly’s Kidzcare

Kelly Green
Islehouse, Bankend Road
DG1 4RP
07584 932 203

Kilnford Farm Shop Free Deliveries

“As we all go through this worrying time, we would like to let all of our customers, the elderly and the local community that Kilnford is here to help where we can.

As of today, our butchery, shop and our online store will be open as usual and will continue to be until further notice. However, our restaurant is now closed.

To try and support the most vulnerable during in this time, all deliveries (minimum spend £30) will now be free of charge. If you are unable to meet the £30 spend, give us a call on (01387 253087) and we’ll arrange delivery for you if possible.

Our delivery dates are as follows:
TUESDAY & THURSDAY
DG1, DG2, DG3, DG10, DG11, DG12, DG16

WEDNESDAY & FRIDAY
DG1, DG2, DG5, DG6, DG7

Any customers using our click & collect service who don’t wish to come into the store to collect their orders, can simply park in our designated click & collect bays, give us a call on (01387 253087) and someone will come out to your car with your order. If anyone using our click & collect service could also wait until after 2pm to collect it would be a massive help.

Everybody take care.
Thanks,
The Kilnford Farm Shop Team”

SUPPORT WIDER COMMUNITY

We’ve been sent some information for anybody wanting to help the wider D&G community.

Alan Hall has told us: “I just wanted to contact you to say that Third Sector Dumfries and Galloway are joining or following all the local help groups/pages being set up in response to the current crisis. We have a dedicated member of staff that will be following conversations on all the pages and will post as Third Sector Dumfries and Galloway if there is anything we can specifically advise on or help with – i.e. a route for information or assistance. We have a central volunteer sign up form for the region available at: http://thirdsectordumgal.org.uk/volunteer-to-help-during-coronavirus-crisis/ that you can share if you wish. Our database will then match up volunteers with opportunities in different area.”

HELP FOR CARERS:

from Dumfries and Galloway Carers Centre:

Carers Emergency Planning Tool

For Carers to have an Emergency Plan is a good idea at any time but even more so at the moment.

We have a plan that can be completed and kept in case it is needed. The information below gives you an idea of what to think about. If you would like a copy of the plan to complete at home please let us know by phoning 01387 248600 or send us a private message on here. A copy can be posted or emailed to you.

CARERS EMERGENCY PLAN:

USEFUL INFORMATION
 Decide where you want to keep your emergency plan and let the emergency
contacts know where to find it. You may wish to provide them with a copy.
 Make sure that you have the phone number of all relevant organisations on your mobile phone, in case you need to contact them. It would be useful to add these numbers to the Contact List in your Emergency Plan too.
 Store at least one emergency contact number in your mobile phone. List this under ICE. This stands for ‘In Case of Emergency’ and emergency service staff know to look for it.
 If you care for more than one person- a plan should be completed for each person.
 If you have a pet, make sure that the emergency contacts have details about how to look after them. You may want to make a separate list about this.
 If there is a young person providing care in your family, make sure that school knows about this.
 If a young person is one of your emergency contacts, make sure that the school is aware of this.
 If you have no-one to nominate as an emergency contact, talk this through with your carer support organisation. They will be able to help you identify where to find help.
If you require any further information please contact the Dumfries and Galloway Carers Centre

Tel: 01387 248600 info@dgalcarers.org

CARERS EMERGENCY PLAN

“Carers Support in Unplanned Events”
Please complete details of the plans you wish to be put in place in the event of an emergency if you are not able to look after the person you care for.
Remember
 Ensure all your emergency contacts have a copy of your plan, where this is kept for example in a drawer in the hall or a container in the fridge.
 Try to involve all the key people in the completion of your Carers Emergency Plan.
 Try to keep the Carers Emergency Plan as simple as possible and update the plan if circumstances change.
1. Your details (the Carer)
Name:
Address:
Telephone: Daytime no: Mobile no:
Date of birth:
I provide care for: Relationship to the person cared for:
1.
2.
3.
2. Details of the person you care for
Name:
Address:
Telephone: Day time no: Mobile no:
Date of birth:
3. Emergency Contacts:
This plan is designed to cover the first few hours following an emergency. Longer term support may require other arrangements to be made.
Please refer to the Guidance Notes Completing an Emergency Plan for help with this section about your Emergency Contacts.
Your Emergency Contacts:
Contact 1:
Name:
Address:
Home telephone number:
Work telephone number:
Mobile:
Relationship to Carer:
Contact 2:
Name:
Address:
Home telephone number:
Work telephone number:
Mobile:
Relationship to Carer:
4. Emergency Plan – Brief Details
Please give details below of the type of support that the person you care for needs. Please use separate sheet(s) if you care for more than one person or need to put in more detail.
Personal care:
Emotional support:
Social and leisure activities:
Other:
5. Medication:
To help the person that might be providing replacement care, it may be helpful to list all the medication taken by the person you care for on a separate sheet, where it can be found, what time it should be taken and by what method (eg with water, food or by injection).
Has a dosette box been prepared? YES / NO
If yes, where can the dosette box be found?
6. Other important information for the Emergency Care Plan
How long can the cared for person be left unattended?
Is the person you care for known to Social Work services?
It is advisable for nominated persons or emergency services to have access to a full emergency plan. This may include information on medication, daily routines, etc for the cared for person.
Is there a more detailed plan? YES / NO
Where is it kept?
Who has the keys / knows where to get the keys to the house of the person you care for?
Who has a spare key?
Is there any other information that may be relevant in an emergency? (eg: young children, pets, cultural or religious needs, etc)
Who can legally access money/benefits in an emergency?
Please give name & contact details:
7. Contact details of others involved with the person you care for eg: your Doctor, Social Worker, care provider.
Name: Address: Telephone number:
Other important names and numbers:
Social Work telephone number: 030 33 33 3001
NHS 24: 111
NHS Inform: 0800 22 44 88
8. Consent
 I agree that the contact person’s named can be contacted in an emergency.
 It is my responsibility to make sure that the emergency contacts know what they are expected to do in an emergency situation.
 I agree to this information being shared with other agencies so they can take appropriate action in an emergency.
Carer’s signature: Date:
Your notes:
Use this space to make any other points that are important to you.
Please retain this copy of the emergency plan for future reference.
Remember to give copies to the people you have named as being able to give support in an emergency.